1. Acceptance of Terms

By downloading, installing, or using Roamabout ("the App"), provided by JLam Solutions (ABN: 55 450 695 789) ("we", "us", or "our"), you agree to be bound by these Terms of Use and the Apple Standard End User License Agreement (EULA).

2. Subscriptions & In-App Purchases

Roamabout offers optional VIP Pass auto-renewable subscriptions (Monthly and Annual) providing access to premium features including unlimited AI receipt scanning, expanded Travel Vault storage, and priority multi-device synchronisation.

• Payment: Payment is charged to your Apple ID account at confirmation of purchase.
• Automatic Renewal: Subscriptions automatically renew unless auto-renew is turned off at least 24 hours prior to the end of the current billing cycle.
• Account Management: You can manage or cancel subscriptions at any time via your iOS App Store Account Settings after purchase.
• Free Trials: Any unused portion of a free trial period, if offered, will be forfeited when purchasing a subscription.

3. Secure Travel Vault & Document Storage

The Travel Vault feature utilises local AES-256 encryption and Apple biometric authentication (Face ID / Touch ID) to protect sensitive travel documents, passes, and visas stored on your device.

• The Travel Vault is provided as a digital convenience tool. You remain exclusively responsible for carrying original, physical, and government-issued travel documents, passports, and visas as required by airlines and border authorities.
• We cannot guarantee the acceptance of digital document scans by foreign immigration authorities or airline check-in desks.

4. Financial Calculations, Estimations & Disclaimers

Roamabout provides debt simplification algorithms and real-time currency conversions to estimate fair group splits. While we strive for accuracy:

• Exchange rates are provided for convenience from reputable market aggregators and may differ slightly from rates charged by your credit card issuer, bank, or payment provider.
• Roamabout is an informational expense tracking and calculation utility. It does not provide certified financial, accounting, tax, or legal advice.
• Roamabout is not a bank, money transmitter, or payment processor. Payment handoffs (such as Australian PayID, Apple Cash, Revolut, or PayPal) redirect you to external payment systems where you authorise transactions independently.

5. Flight Delay & Disruption Claim Statements

The Flight Delay & Disruption Vault allows users to log disrupted flights and generate disruption claim statements or statutory compensation assessment letters (including regimes such as EU261 / UK261, Canada APPR, US DOT rules, or international travel insurance claims):

• Any claim statements, estimated statutory compensation amounts, or formal demand letters generated by the App are informational templates provided strictly for personal record-keeping and convenience.
• Roamabout and JLam Solutions do not operate as a law firm, claims management agency, or insurance underwriter, and do not represent you in claims against airlines or insurers.
• Users are exclusively responsible for verifying their claim eligibility under relevant carrier tariffs, aviation regulations, or insurance policy terms, and for submitting claims directly to the responsible airline or insurer.

6. Privacy & User Data

Your privacy is central to our app design. Please review our full Privacy Policy to understand how your data is processed, stored on-device, and synchronised.

7. Limitation of Liability

To the maximum extent permitted by applicable Australian Consumer Law, JLam Solutions shall not be liable for indirect, incidental, or consequential damages resulting from your use of the application, including currency fluctuations, travel delays, missed flights, or denied insurance claims.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.

9. Contact & Support

If you have any questions concerning these Terms, please contact us:

Entity: JLam Solutions

Email: support@jlamsolutions.com.au

Website: trips.jlamsolutions.com.au